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RISS 인기검색어
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- 저자 : 권봉헌 ( Kwon Bong-heo ) (검색결과 2 건)
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호텔종사원의 목표지향성에 따른 자기효능감이 혁신행 동 및 고객지향성에 미치는 영향
박종철 ( Jong Chul Park ),권봉헌 ( Bong Heo Kwon ) 한국호텔리조트학회(구 한국호텔리조트카지노산학학회) 2016 호텔리조트연구 Vol.15 No.2
The Purpose of This study is test to the structural relationships of goal orientation, self-efficacy, innovative behaviors and customer orientation among in the hotel industry. To accomplish the goals, a field survey was conducted on the employees`` of the Deluxe Hotel in Seoul area. The statistical tools to be undertaken in this research were frequency analysis, exploratory factor analysis, reliability analysis, correlation analysis, confirmatory factor analysis, and covariance analysis using the statistical package of SPSS(12.0) and AMOS(6.0). The results of this study, based on a positive analysis, could be summarized as follows. First, the more the goal orientation(study, output goal orientation) is, the more the influence to self-efficacy they perceived. Second, the more the goal orientation(study, output accessing goal orientation) is, the more the influence to innovative behaviors they perceived. Third, the more goal orientation(output accessing goal orientation) is, the influence to customer orientation they perceived. Fourth, the more the self-efficacy is, the more the influence to innovative behaviors. Fifth, the more the self-efficacy is, the more the influence to customer orientation. At the last chapter, the paper concludes with discussions and the managerial implications for the effective personnel policies.
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특급호텔 종사원의 자아탄력성, 창의적 자기효능감, 직 무열의 및 긍정적 대처간의 구조적 관계
박종철 ( Park Jong-chul ),권봉헌 ( Kwon Bong-heo ) 한국호텔리조트학회(구 한국호텔리조트카지노산학학회) 2017 호텔리조트연구 Vol.16 No.2
This study is focuses on the inter-relationships of ego-resilience, creative self-efficacy, job engagement and positive coping. In other words, the present study is tries to test the influence of ego-resilience on creative self-efficacy, and the effects of creative self-efficacy on the job engagement and positive coping. To accomplish these, a field survey was con-ducted with employees` in the Deluxe Hotel in Seoul. Questionnaires were examined using frequency analysis, exploratory factor analysis, reliability analysis, correlation analysis, con-firmatory factor analysis, and covariance analysis using the statistical package SPSS(12.0) and AMOS(6.0). The results of this study could be summarized as follows; First, ego-conviction, ego-control, and positively affected the level of hotel employees` creative self-efficacy. Second, ego-conviction and ego-control had a significantly positive effect on the employees` job engagement. Third, ego-conviction had a significantly positive effect on the employees` positive coping. Fourth, creative self-efficacy had a positive effect on the employees` job engagement and positive coping. The paper concludes with discussions and the managerial implications for effective personnel policies.
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