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SIMON VANDER ELST,FILIP DE RYNCK 한국행정학회 2013 International Review of Public Administration Vol.18 No.2
This article assesses and explains the performance of the Belgian network of the Crossroads Bank for Enterprises (CBE), representing the mandated “network administrative organization form” (Kenis and Provan,2009). We address the following questions: To what degree is the mandated network able to reduce the complexity that arises from the fragmented nature of public service delivery? Does the hierarchical nature of the mandate help to obtain the desired production, process, and regime performance? What is the impact of the hybrid nature of the arrangement on the performance? Could this analysis help us to improve the performance assessment of types of networks? To cope with these questions, we apply the framework of Voets et al. (2010) to the case of the CBE. Although partly successful and effective, the network did not generate the desired outputs. Explanations for the lack of performance are found in the complex process of interacting network dimensions.