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조주영 순천향의학연구소 2004 Journal of Soonchunhyang Medical Science Vol.10 No.1
Foreign object ingestion and food bolus impaction occur commonly. The majority of foreign body ingestions occur in children with a peak incidence. In adults, foreign body ingestion requiring medical intervention more commonly occurs among those with psychiatric disorders, mental retardation or impairment due to alcohol ingestion. The majority of foreign bodies that reach the gastrointestinal tract will pass spontaneously. However, 10-20% will require non-operative intervention. The flexible esophagogastroduodenoscope has had a major impact on the treatment of these foreign bodies. This review article describes the principle of endoscopic removal technique of foreign bodies in the upper gastrointestinal tract
프랜차이즈 미용실의 서비스품질이 고객만족과 브랜드 충성도에 미치는 영향
조주영,왕신,이용환 국제보건미용학회 2022 국제보건미용학회지 Vol.16 No.2
In this study, the effect of beauty service quality factors on customer satisfaction and brand loyalty and the effect of customer satisfaction on brand loyalty were investigated for customers using franchise hair salons. From October 1 to 15, 2021, a survey was conducted on beauty service quality, customer satisfaction, and brand loyalty among 131 customers who visited four franchise hair salons. The obtained data were subjected to confirmatory factor analysis and path analysis using SPSS AMOS program. Among the beauty service quality, the path coefficient of the relationship between outcome quality and customer satisfaction was 0.397, which was significant at the 95% confidence level. Interaction quality, environmental quality, and standby quality, which are other factors of beauty service quality, all showed no significant effect on customer satisfaction. And none of the beauty service quality affected the brand loyalty. The path coefficient of customer satisfaction and brand loyalty was 0.831, which was significant at the 95% confidence level, and it was confirmed that customer satisfaction increased brand loyalty. In conclusion, it was found that the higher the outcome quality among the beauty service quality in franchise hair salons, the better the customer satisfaction, which leads to higher brand loyalty.
조주영,조원영 대한소화기내시경학회 2008 Clinical Endoscopy Vol.37 No.5
조기 소화관암의 치료로써 내시경점막하박리술(endoscopic submucosal dissection, ESD)은 수술적 치료를 하지 않고 근치가 가능한 치료법이다. 여러 술기와 기구들이 비약적으로 발전하고 있으며 국내에서도 다수의 기관에서 ESD를 시행하고 있다. 이번 종설에서는 한국의 ESD의 실정에 대해 다루고자 하였다.
組織 硏究에서의 狀況理論(Contingency Theory)의 有用性과 限界
趙柱瑩 東亞大學校 大學院 1991 大學院論文集 Vol.16 No.-
Basically, the contingency approach theorizes that different situations and conditions required different management approach. The contingency theory is characterized as follows : (1) build up of macro organization theory between organization and environment, (2) holistic theory of organization with open system, (3) attachment of importance on design and strategy of organization theory, (4) orientation to the integration theory on axis of relation of organization and environment. And it is an accumulated proposition, which is able to positive study of organization, which is to make an itegrated theory. The theory shows a new way of managemnt and organization theory. To analysis effectively the impacts of the technology on the orgznizational structure, it is severely required to establish more sophisticated model which incorporates various demensions of the technology and the organizational structure. To analysis more effectvely the impacts of the organizational size on the structure of organization, it is required to consider both formal and informal aspects of organizational structure concurrently. The contingency theory of organization in wider sense deals with the relationship between environment and organization. The envrionment-structure relationship is complicated, but we concluded that (1) the envrionment's effect on an organization is a function of dependence, (2) a dynamic envrionment has more influence on structure than does a static one, (3) complexity and envrionmental uncertainty are directly related, (4) formalization and envrionmental uncertainty are inversely related, (5) the more complex the envrionment, the greater the decentralization, and (6) extreme hostility in the envrionment leads to temporary centralization. Recent research suggests that there are three key to any organization's envrionment. They are labeled : complexity, routineness, and volatility. Given this three-dimensional definition of envrionment, we can offer some general conclusions. The more complex the envrionment, the more participational a structure should be. High envrionmental routineness can be managed more effectively in bureaucratic (mechanistic) structures. High envrionmental volatility can be managed more effectively in Organic Structures (Adhocracy). In spite of this contribution, however, it has some deffects. Adoption of open-defined contingency variables make the theory always true. This cannot fulfill the Popper's criterion of science that a scientific statement must be falsifiable. In fact a researcher could select the envrionmental factors arbitrarily, and be could set up the uncertainty on those factors. Moreover, its true implication is controlling the organization, and the standard of organizational performance is exclusively effectiveness or perofitability, so the contingency theory is criticized as a product of the conservative ideology. The contingency theory of organization must diminish the the weight of contingency variables.
조주영,김열,곽민선,윤난희,최귀선,이후연,박은철,박수호 대한임상건강증진학회 2009 Korean Journal of Health Promotion Vol.9 No.1
연구배경 본 연구는 위암 조기검진 수검자의 만족도와 이에 영향을 미치는 요인을 확인하고자 시행되었다. 방 법 연구대상은 2007년 국가 위암조기검진을 받은 사람 369명을 추출하여 전화조사를 실시하였다. 연구도구는 검사에 대한 설명, 의료진의 친절 및 존중, 프라이버시 보호, 검사환경에 대한 만족, 검진결과에 대한 이해도, 검진에 대한 전반적 만족도 6개 차원으로 구성되었다. 결 과 연구결과 만족도의 6개 차원 중 프라이버시 보호에 대한 만족도가 가장 높았다. 만족도에 영향을 미치는 요인은 상부위장관조영술을 받은 사람의 경우 연령(p<0.01), 거주지(p<0.01), 교육수준(p<0.05), 판정결과(p<0.05), 검진받은 장소(p<0.001)가 유의한 요인으로 나타났는데 여기서 검진기관에 내원하여 검진받은 사람이 이동차량으로 검진 받은 사람보다 만족도가 높았다. 위내시경을 받은 사람의 경우 성별(p<0.05), 연령(p<0.001), 거주지(p<0.05), 교육수준(p<0.05), 보험종류(p<0.05)와 검진기관 종류가 영향요인으로 나타났다(p<0.01). 반면 유의하지 않았던 변수는 상부위장관조영술 집단의 경우 성별, 보험종류였고, 위내시경 집단은 판정결과가 유의하지 않았다(p>0.05). 결 론 검진기관이 이동검진을 시행할 경우 시설, 장비 등의 개선과 검사자의 설명, 배려 등을 고려하여 위암 검진을 시행한다면 검진의 만족도 및 질 향상을 기대할 수 있을 것이다. Background The aim of this study is to identify the level of satisfaction with and the factors associated with satisfaction of the national stomach cancer screening program in Korea. Methods A population-based telephone survey was conducted by trained interviewers using a questionnaire. Data on general characteristics and satisfaction with stomach cancer screening were collected from 369 respondents. Satisfaction was classified into 6 domains: interpersonal skills of staff, personal manner and respect, privacy protection, physical surroundings, understanding of test results, and general satisfaction. Results Of the six dimensions of satisfaction, protection of privacy was given the highest score. Significant factors in the upper gastrointestinal radiography group were age group (p<0.01), residence (p<0.01), education (p<0.05), results of screening (p<0.05) and screening unit (p<0.001). The score of the static unit was higher than the mobile unit. Significant factors in the gastrointestinal endoscopy group were gender (p<0.05), age group (p<0.001), education (p<0.05), insurance (p<0.05), and hospital type. However, the upper gastrointestinal radiography group was not associated with gender and insurance, and the gastrointestinal endoscopy group was not associated with result of screening on the satisfaction(p>0.05). Conclusions When the facilities and equipments of mobile unit screening and equipment's kind explanation's are considered, the level of satisfaction and the quality of care of mobile unit screening will be increased.
내시경적 대장용종절제 후 지연발견된 천공을 내시경적 치료로 호전된 1 예
조주영,김진오,이문성,박현준,정현구,심찬섭,천갑진,은수훈,박형근,이준성 대한소화기내시경학회 2001 Clinical Endoscopy Vol.23 No.4
With the wide use of colonoscopy and develoment of technology, colon tumors and colon polyps are being found frequently and for the treatment of colon polyp, endoscopic polypectomy is used at present. The most common complications of endoscopic colon polypectomy are hemorrhage and perforation. Colon perforation is an abdominal emergency with high mortality. When colon perforation happens, surgical resection was being used at past. But when colon perforations are resulted from therapeutic colonoscopy, devoid of down stream obstacles with a perfectly prepared colon, and the patient's general condition is satisfactory, colon porforation is successfully treated by conservative measures. But, in delayed diagnosed perforation endoscopic treatment is controversial yet. We report here a case which sustained iatrogenic delayed diagnosed perforation of the sigmoid colon caused by polypectomy that was successfully treated by endoscopic clip therapy.