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외식산업 직원의 감성지능, 창의성, 조직몰입간의 관계 연구
어윤선(Yoon Sun Eu),이형룡(Hyung Ryong Lee) 한국호텔외식관광경영학회 2011 호텔경영학연구 Vol.20 No.4
The purpose of this study is to investigate the emotional intelligence factors of the food service employees and if there are influences of such factors on creativity. Also, the influence relationship of the employee creativity with organization immersion, and it was investigated what roles the organizations promoting change in the diversified organizational culture play on the creativity and organization immersion. In conclusion, the leader operating dining service company or a dining business should create continuous profitability by attracting and satisfying customers through emotional management or emotional marketing. For such emotional management, the emotional capacity of the employees must be raised, and the role exchange or the emotion of the customers should be understood to demonstrate creativity to improve products or services. Also, organizational culture should be developed as a change-oriented culture so that anyone can easily propose an idea, and the efforts should be made to yield organization performance.
외식업체 직원의 개인특성이 조직몰입에 미치는 영향 -인구통계적 특성의 조절효과-
어윤선(Yoon Sun Eu),김정매(Jung Mae Kim) 한국외식경영학회 2012 외식경영연구 Vol.15 No.2
This study will define the influence of food industry employee`s personal characteristics to organizational commitment and moderating effect of organizational commitment by personal characteristics certified by demographic factors. This study is researched by total 345 of 400 researches from top 5 numbered franchised restaurants (Outback Steak House, VIPS, Ashley, YGIF, Bennigans, on 2010) done by March 5th201 1. For the results: First, sociable and active personal characteristics proves as influence positive (+) to the organizational commitment, however dependent personal characteristics proves as influence negative (-) to the organizational commitment. Second, moderating effect of organizational commitment by personal characteristics certified by demographic factors is influenced by sex and major. For the demographic factor of sex, male is more influential to organizational commitment by sociable personal characteristics, and female is more influential to organizational commitment by dependent personal characteristics. For the demographic factor of major, active personal characteristic of Hotel and tourism, Food industry majored employee`s organizational commitment is higher than others, However, for other majored employee`s organizational commitment increase by dependent personal characteristics.
소형외식프랜차이즈 업체를 위한 원가관리시스템에 대한 연구
이민정(Min Jung Lee),어윤선(Yoon Sun Eu),임광혁(KwangHyuk Im),김석훈(SeokHun Kim) 한국컴퓨터정보학회 2013 한국컴퓨터정보학회 학술발표논문집 Vol.21 No.1
본 논문에서는 기존의 POS정보시스템을 이용하는 소형프랜차이즈 업체의 원가관리시스템을 개발하기 위해 표준화된 데이터모델을 개발하고, 사용하기 용이한 UI개발하는 방법론을 제안한다. 표준화된 데이터모델 개발을 통해 redundancy 없는 시스템을 개발하고 운영함으로써 개발 비용을 줄일 수 있으며, 사용하기 편리한 화면은 소형프랜차이즈 업체들의 이용성을 높일 수 있을 것이다. 가맹본사에서는 가맹점별 원가관리를 분석하여 가맹본사와 가맹점들은 투명한 점포경영이 가능하게 될 것이다.