상사의 윤리적 리더십이 구성원의 조직몰입 및 직무성과에 미치는 영향

문정남(Jungnam Moon) 한국자료분석학회 2023 Journal of the Korean Data Analysis Society Vol.25 No.6

This study was conducted to contribute to the establishment of correct ethical leadership by identifying the influence relationship between variables in the process where the ethical leadership of superiors as perceived by organizational members of a hotel company leads to organizational commitment and job performance through building organizational culture. To achieve the research purpose, 210 questionnaires were distributed to hotel employees working at 5-star hotels in Busan from September 1, 2023 to September 15, 2023, and actual analysis was conducted using the final 206 samples. For statistical analysis, IBM SPSS Ver. The 23.0 program was utilized, and the research results are as follows. First, the sub-factors that make up the superior's ethical leadership, Normative Behavior, Communication, Fairness, and Integrity, were found to have a significant positive influence on employees' organizational commitment. Second, members' organizational commitment was found to have a significant positive (+) effect on job performance. Third, the sub-factors that make up the supervisor's ethical leadership, Normative Behavior, Communication, and Integrity, were found to have a significant positive (+) effect on job performance. In the end, it can be seen that in hotel companies, if superiors adhere to organizational norms and perform normative actions such as presenting work standards, it has a positive effect on employees' job attitudes and performance. At the same time, the supervisor's sincerity and fairness, interest in organizational members, and principle-based decision-making will stimulate members' motivation for work, thereby increasing job immersion and job performance. 본 연구의 목적은 호텔기업의 조직구성원이 인지하는 상사의 윤리적 리더십이 조직문화구축을 통해 조직몰입과 직무성과로 이어지는 과정에서 변인 간의 영향 관계를 규명하기 위함이다. 연구목적 달성을 위해 2023년 9월 1일부터 2023년 9월 15일까지 부산지역 5성급 호텔에 근무하는 호텔 직원을 대상으로 210부의 설문지를 배포했고, 최종 206개의 샘플을 활용하여 실제 분석을 진행하였다. 통계분석을 위해서 IBM SPSS Ver. 23.0 program을 활용하였으며, 연구결과는 다음과 같다. 첫째, 상사의 윤리적 리더십을 구성하는 하위요인 Normative Behavior, Communication, Fairness, Integrity는 구성원의 조직몰입에 유의미한 정(+)의 영향을 미치는 것으로 나타났다. 둘째, 구성원의 조직몰입은 직무성과에 유의미한 정(+)의 영향을 미치는 것으로 나타났다. 셋째, 상사의 윤리적 리더십을 구성하는 하위요인 Normative Behavior, Communication, Integrity는 직무성과에 유의미한 정(+)의 영향을 미치는 것으로 나타났다. 결국, 호텔기업에서 상사가 조직 내 규범을 준수하고, 업무표준을 제시하는 등의 규범적 행동을 하면 구성원의 직무 태도 및 성과에 긍정적인 영향을 미친다는 것을 알 수 있다. 동시에 상사의 성실성과 공정성, 조직구성원에 관한 관심, 원칙에 입각한 의사결정 등은 구성원의 업무에 대한 의욕을 자극하여 직무몰입과 직무수행성과를 높여줄 것이다.

현장실습교육이 교육훈련 전이 및 직업선택 의도에 미치는 영향: 관광산업을 중심으로

문정남 ( Jungnam Moon ),이세훈 ( Sehoon Lee ) 관광경영학회 2019 관광경영연구 Vol.87 No.-

The purpose of this study was the effect of cooperative education on training transfer and job decision-making of tourism industry. For the purpose of study, 210 survey questionnaires were distributed from 10th Dec, 2018 to 22nd Dec, 2018. Due to the reliability of data, 5 samples were discarded and 205 samples were put to actual analysis. In order to accomplish the purpose of the study, the researcher conducted and analyzed by using SPSS Ver. 21.0 statistics package. The results of the study are as follows. First, the cooperative education had significant effects on training transfer. Second, the cooperative education had significant effects on job decision-making. Third, the cooperative education which are consist of correspondence of individual characteristics and job, positive strengthening from relationship among employees in industrial institutions did not affect on job decision-making. This study shows that the cooperative education should be operated considering the cooperative education factors in order to contribute effectively to the cooperative education's achieving the purpose of specialized university-cultivating talent in tourism industry.

조직정치지각, 조직침묵, 조직냉소주의 간 관계연구 - 호텔기업을 중심으로 -

문정남 ( Moon Jung-nam ) 한국호텔리조트학회 2022 호텔리조트연구 Vol.21 No.2

This study intends to provide new implications in terms of hotel corporate human resource management and organizational management by identifying the structural relationships among organizational politics, organizational silence, and organizational cynicism perceived by organizational members in hotel companies. To achieve the purpose of this study, Total 225 survey questionnaires were distributed among the employees who are working for 5 star hotels from 29th Nov, 2021 to 18th Dec, 2021. Due to the reliability of data, 11 samples were discarded and 214 samples were put to actual analysis. In order to accomplish the purpose of the study, the researcher conducted and analyzed by using SPSS Ver. 22.0 statistics package. The results of the study were as follows. First, the Perceptions of Organizational Politics had significantly positive effect on Organizational Silence. Secondly, Organizational Silence had significant effect on Organizational Cynicism. Lastly, the Perceptions of Organizational Politics which are consist of general political behavior, pay and promotion policies had significantly positively effect on Organizational Cynicism. In order to prevent negative consequence from organizational silence, hotel companies redesign organizational goals based on the organization's operating philosophy and core values, and strengthen communication channels with organizational members to conduct tangible and intangible organizational political behavior. It is necessary to prevent organizational cynicism through regular management.

호텔 식음료부서 피그말리온 리더십, 조직몰입, 고객지향성 간 관계연구

문정남(Jungnam Moon) 한국조리학회 2021 한국조리학회지 Vol.27 No.8

호텔 식음료 판매 활성화 방안

박운서(Woon Suh, Park),문정남(Moon Jung, Nam) 국제관광산업학회 2012 국제관광산업연구 Vol.5 No.1

The purpose of this study is to activate and marketing for sales of wine in hotel wine market. The results of this study are as follows. First of all, it is needed to study for improving sales volume of wines. Secondly, it is recommended to study for market segment and individual market strategy. Thirdly, it is necessary to figure out wine choice factor and improve that how to promoted wine sales. Finally, it is advised to invent wine event activated wine sales from wine marketing and targeting customers. Thus, all these counterplans mentioned will increase the revenue.

국내 항공사의 관계마케팅을 통한 고객몰입의 활성화가 경영성과에 미치는 영향 분석

정태연(Jung, Tae-Youn),문정남(Moon, Jung-Nam),이은희(Lee, Eun-Hee) 한국관광레저학회 2016 관광레저연구 Vol.28 No.5

ICBD 법에 의한 Y₂O₃ 박막특성에 관한 연구

전정식(J. S. Jeon),문종(J. Moon),이상인(S. I. Lee),심태언(T. E. Shim),황정남(J. N. Hwang) 한국진공학회(ASCT) 1996 Applied Science and Convergence Technology Vol.5 No.3

기판온도 약 500℃, 진공도 ~10^(-5) Torr에서 이온화된 cluster 빔 증착(ICBD)법으로 Y₂O₃ 박막을 Si(100) 위에 제조하였다. Si의 산화를 억제하기 위해서 얇은 층의 Yttrium막을 형성한후 산소와 Yttrium 원소를 반응증착시켰다. 증착한 상태의 X-선 회절분석에서 b.c. c 및 h.c. p 구조의 Y₂O₃가 관찰되었다. 제한시야 (selected area diffractin:SAD) pattern 분석에서 spot과 ring pattern들이 관찰되었는데 증착중에 결정형성 및 결정성장이 일어났음을 알 수 있었다. 고분해 투과전자현미경(hgih resolution transmition electron microscopy : HRTEM) image에서 Y₂O₃/mixed layer/SiO₂=170Å/50Å/10Å의 구조가 관찰되었으며 비정질상인 SiO₂의 형성에 대해 검토하였다. 증착된 Y₂O₃의 전기적 특성은 Pt/Y₂O₃/Si 구조에서 누설전류 밀도는 10^(-6) A/㎠ 이하로 나타났으며, breakdown 강도는 7㎹/㎝로 나타났다. Y₂O₃ thin film on Si(100) was successfully grown by ionized cluster beam (ICBD) technique at substrate temperature of around 500℃ and pressure of ~10^(-5) Torr. To prevent the oxygen and yttrium source. In as-deposited state, b. c. c and h. c. p structures of Y₂O₃ were observed from X-ray analysis. from the observation of spots and ring pattems in selected area diffractin(SAD) patterns, crystallane formation and growth could be proceeded during the deposition. Y₂O₃/mixed layer/SiO₂=170Å/50Å/10Å structure were verified by high resolution transmition electron imcroscopy (HRTEM) image, and the formation of amorphous layer of SiO₂ was discussed. Electrical charateristics of the film were also investigated. In as-deposited Pt/Y₂O₃/Si structure, leakage current was less than 10^(-6) A/㎠ at 7 ㎹/㎝ strength.

부산지역 호텔기업의 직무환경, 조직몰입, 직무성과 관계연구

홍정화 ( Junghwa Hong ),문정남 ( Jungnam Moon ) 관광경영학회 2020 관광경영연구 Vol.100 No.-

The purpose of this study was to investigate the relationship among Job Environment, Organizational Commitment and Job Performance of hotel company. For the purpose of study, 250 survey questionnaires were distributed among the employees who are working for hotel company from 12th Oct, 2020 to 31th Oct, 2020. Lastly 235 samples were put to actual analysis by using SPSS Win 26. The results of the study are as follows. First, the job environment which are consist of human environment, welfare environment and physical environment had significant effects on organizational commitment. Second, the job environment which are consist of human environment, welfare environment had significant effects on job performance. Lastly, the organizational commitment had significant affect on job performance. As employees perceive the working environment positively, the better their job performance. Therefore, hotel corporates should make various efforts to expand the range of positive perceptions by actively communicating with employees through various channels.

여행예약애플리케이션 서비스품질을 활용한 기술수용모델에 관한 연구

이세훈 ( Saehoon Lee ),문정남 ( Jungnam Moon ) 관광경영학회 2019 관광경영연구 Vol.88 No.-

In the tourism market, the volume of transactions through mobile has increased rapidly recently. In this regard, we conducted a study using the technology acceptance model to determine whether the service quality of the travel reservation application affects consumers' acceptance of technology and behavioral intentions. This research is a study of Technology Acceptance Model that uses Travel Reservation Application Service Quality as external variable. The study method was to conduct a online survey and off-line research targeting the various tourist. An empirical survey was conducted between August 13 and August 27, 2018, and 175 valid questionnaires were analyzed. As an analysis method was conducted to verify a analysis of frequency, correlation analysis, factor analysis, structural equation model analysis and study model hypotheses. Analysis showed that Travel Reservation Application Service Quality effect on Technology Acceptance(Perceived Ease of use and Perceived Usefulness) accordingly. Secondly, Technology Acceptance has effects Behavioral Intention.

카지노기업 윤리경영 인프라가 종사원의 윤리 및 윤리수행의도에 미치는 영향

한승철 ( Seung Chul Han ),김민경 ( Min Kyong Kim ),문정남 ( Jung Nam Moon ) 경기대학교 관광종합연구소 2015 여가관광연구 Vol.23 No.-

글로벌 기업 경영시대로 접어들면서 기업의 윤리가 사회적으로 많은 영향을 미치고 있는 시대이다. 21세기는 기업의 윤리적 행동에 기업의 성패가 달렸다고 해도 과언이 아니다. 카지노 기업 또한 이제는 윤리적인 경영과 종사원들의 윤리적 행동이 중요한 시대로 접어들었다. 본 연구는 현재 세계적으로 성장을 이루고 있는 카지노 기업들의 무한 경쟁이 가속화되고 있는 상황에서 카지노의 윤리적 인프라가 종사원의 윤리에 영향을 미치는 것을 인식하고 이를 토대로 종사원의 윤리적 수행의도에 대하여 살펴보기 위하여 기존의 기업의 사회적 책임에 카지노특성을 더해서 종사원에게 미치는 영향에 대하여 연구가 필요하다고 논자는 생각하고 있다. As we entered an era of global business management, corporate ethics is much affecting to the society as a whole. In the 21st century, It may be fairly said that company``s ethical behavior is what will make success or break on business. Now, the ethical management of casino companies also is very important as well as ethical behavior of employees. Based on recognition that ethical infrastructure of the casino have a strong influence on employee, in order to investigate ethical performance intention of the employee, this study shows that more research which is not only ethical corporate social responsibility but also the impact of employee in the casino is needed.