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      • 노인요양시설 요양보호사의 소진이 이직의도에 미치는 영향에서 조직몰입과 직무만족의 매개효과

        김일범 ( Il Bum Kim ),조만복 ( Man Bok Jo ),김철성 ( Chul Sung Kim ) 한국노인의료복지학회 2013 노인의료복지연구 Vol.5 No.1

        The result of this study is as follows. 386 workers were selected for this purpose, and there was a considerable difference in the intention of changing occupation according to the characteristics of sociology of population, such as age, marital status, and health. The group of younger age shows more intention of changing occupation; the unmarried group shows higher percentage to leave than the married group; and those who are in bad condition of health shows higher percentage than the healthy, which means that the management of their own health is very important. Conclusively, in order to reduce the number of nursing home workers to leave, a scheme to reduce the amount of work which helps reduce the exhaustion is required. Both the political consideration to increase job satisfaction and the surroundings to help organizational commitment are the two major factors which will reduce the number of leaving workers who are the necessary human power for the settlement of the successive long-term care insurance.

      • 대구,경북지역 요양보호사의 직무소진이 서비스 질에 미치는 영향

        김철성 ( Chul Sung Kim ),조만복 ( Man Bok Jo ),김일범 ( Il Bum Kim ) 한국노인의료복지학회 2013 노인의료복지연구 Vol.5 No.1

        This research showed that low-educational singles or divorced persons have a high job burnout according to general characteristics. And the worse health a person falls into, the higher job burnout a person gets by the difficulty of job performance. It is necessary to make job burnout low through responsible improvement of labor conditions. The improvement of appropriate job environment is required too because it showed that the long time work makes job burnout high. The systematic support is needed to maintain continuously the service with good quality because it showed that care workers with long-time work experience and good health are skilled in service. Also because it showed that care workers have usually provided the efficient service if the daily work hour is shorter, the long-time work should be avoided. The political support is required to provide the service with good quality through improvement of labor conditions because a person with the higher salary has usually provided the service of higher quality. According to the analysis result about the influence to service quality by job burnout, it was verified that burnout has an influence to the service quality. It showed that especially the lack of personal sense of accomplishment has a great effect to the service. Therefore the consolidation between workers and supporting welfare practice are really required to inspire personal sense of accomplishment of care workers through job condition improvement of facilities and emotionally stable work.

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