미용전공 고등학생의 교과과정 연구

석유나(You-Na Seok),윤천성(Chun-Sung Youn) 한국뷰티산업학회 2011 뷰티산업연구 Vol.5 No.1

본 연구는 특성화 미용고등학교의 발전방안에 따른 전문적인 미용기초교육에 대한 체계적인 분석을 위하여 미용교육과정, 학교생활 만족도, 진로인식에 대하여 살펴보는 것이다. 꼭 필요한 미용교육으로 전공별 세분화 교육이 가장 필요하다. 미용고등학교 학생들이 요구하는 전공분야의 수준별 학습을 세분화된 교육으로 시행하여, 취업후 산업현장에서 필요한 그 역할을 할 수 있도록 해야 한다. 교과과정을 체계적으로 보완하여 수준별(초급,중급, 고급) 학습 개발이 운영되도록 하여 기초 교육기관으로서의 역할을 해야 한다. 학생들은 미용교육 중점을 기본적으로 습득해야 할 고교생 중심의 기초교육에 중점을 두어야 한다. 또한 학생들의 요구에 따라 교과과정을 자율적으로 조정하여 운영해야 한다. 학생들이 사용하는 교육과학기술부 검정교과서와 서울특별시 교육감지정 능률교과서가 도움이되지 않는 것으로 조사되었다. 현재 사용 중인 교과서 중 교육과학기술부 검정교과서는 이론중심으로 편성되었고, 서울특별시 교육감지정 능률교과서는 국가기술자격증 기준으로 편성되어 있어, 교과서를 초급, 중급, 고급단계로 분리하고 미용고등학교 학생들에게 실용적으로 보완된 새로운 교과서 개편이 필요하다. 미용과 학생으로서 미용 외 배워야 할 과목은 서비스 예절, 영어회화능력 등이고, 미용교사가 가장 최우선적으로 학생들에게 지도해야 할 항목은 실무교육, 자격증 취득 교육순이다. 미용교과목 중 가장 어렵다고 생각되는 분야는 외국어와 미용이론이었으며, 현재가지고 있는 미용관련 자격증(민간자격증) 개수는 없거나 또는 1개 정도로서 자격증 취득은 꼭 해야 한다고 생각함과 함께 전문계 미용고교 교육과정에 대한 인식에서 과목 내용은 임상현장을 포함한 고등학교에서나 대학교에 이르기까지 미용사의 직무가 담겨져 있음을 뜻한다. 따라서 전문계 미용고등학교 단계에서도 미용사 국가검정교육과정에 비해 총체적 판도가 제시되어야 한다는 결론을 얻을 수 있다. This research is to study about a curriculum satisfaction for school-life and perception on job-career in the cosmetic specialized high school to perform a systemic analysis on the specialized cosmetic education. As an example of an essential education, there is specified education by majors. It helps the students apply their professional skill to the professional field after graduation. It requires the education to be ststematically equipped with level-oriented material. The students report the focus fo the cosmetic education should be based on the basic education. The curriculumshould be flexible by students demand. the authorized texbooks students use us proved to be less helpful than the meterial from teachers. One of the current textbooks from the eduacation science and technology is biased to theories and the other from the superintendent of seoul is biased to the national certificate so that ststemic and practical textbooks is needed. The subjects which muxt learn besides beauty as students of beauty depatment were a service manner and english conversation ability. For the beauty teachers first guidance for students the practical education was the highest subsequently education for a certificate of qualification. The most difficult field of beauty subjects was a foreign language and a beauty theory. they hadnt the current beauty-related certificate or had about one which shold receive a certificate of qualification at any cost.

미용실 서비스 품질이 고객만족에 미치는 영향

석유나 ( You Na Seok ),임은진 ( Eun Jin Im ) 한국미용학회 2010 한국미용학회지 Vol.16 No.2

This study aimed at furnishing basic data on the management strategy of beauty service for the existing service quality and customer satisfaction that affect customer satisfaction on beauty salons. A survey was made by a sampling method in the beauty salons located in Seoul and Gyeonggi that are normally operated during the survey by selecting beauty salons-using customers as those who surveyed. The questionnaires of total 449 copies collected from August 11 to August 21, 2009 were used for the final analysis. The difference in service quality of beauty salon, and customer satisfaction by their sex showed that there is a significant difference in general service quality, and pattern, response, trust and customer satisfaction by subfactor. The descriptive statistical analysis to examine the service quality and customer satisfaction showed that for the service quality of beauty salon, `response` is the highest, followed by `trust`, `pattern` and `sympathy`, and the service quality of general beauty salon is 3.21 points on the average. The hypothesis testing showed that `the service quality of beauty salon will have a significant effect on the customer satisfaction` is adopted.

헤어 디자이너의 멘토링과 성과 관계에서 자아개념 매개효과 연구

석유나 ( You Na Seok ),윤천성 ( Chun Sung Youn ) 한국미용학회 2015 한국미용학회지 Vol.21 No.3

This study a beauty industry career and psychosocial functions of mentoring functions role model Interactive features on organizational performance in relation to the self-concept as a parameter when job satisfaction, organizational commitment, and turnover intention in what impact you want to measure. Such studies, the human resources operating in the beauty industry than real has been carried out to derive the implications. Research in the following range. First Mentoring functions through the Study of the literature on mentoring theory, antecedents, career, social and psychological function, was selected as a role model function. Parameter self-concept and self-esteem and self-efficacy of selected outcome variables related to organizational performance and job satisfaction, organizational commitment, and turnover of the road were selected. Mentoring functions of variables, based on previous studies of organizational performance variables and the causal relationship between the variables of self-concept, which allows you to navigate hypotheses and research model was derived. Second Hair designers to empirical analysis, received formal mentoring survey was done against. Hair Designers received mentoring survey was conducted from August 7, 2012 31-25 days. Insincerity of distribute the questionnaire responses, except for a 43 call and was recovered by deploying a total of 550 questionnaires, 507 call 507 collected research analysis was used. Third, the factor analysis of 22 items mentoring functions for feature career mentoring adopted through theoretical considerations, social and psychological function, a role model function and the organization``s performance in relation to self-concept as a parameter whenthree factors have been identified. Factor-1 (18.813%) was named ``social and psychological functioning, factor 2 (16.566%) was named`` function ``career, and the factor 3 (15.035%) was named as a`` role model function. Validity was obtained factor loading values of these three factors appeared more than ± .4 extracted, reliability analysis was also to be reliable level all appear as more than 0.6 can be seen.

바버샵 서비스스케이프가 고객만족 및 재방문의도에 미치는 영향

석유나 ( You-na Seok ) 한국미용학회 2021 한국미용학회지 Vol.27 No.5

The purpose of this study was to investigate the effect of Barber Shop servicescape on customer satisfaction and revisit intention. After setting the barbershop servicescape factors as aesthetics, convenience, cleanliness, and air-conditioning environment, the relationship between the barbershop's servicescape evaluation and customer satisfaction and revisit intention was verified. The research results are as follows. First, the age of users is in their 30s and 40s, accounting for 69% of the total, with college graduates accounting for half of them, and office workers were the most common. Married people earning less than 3 to 4 million won also accounted for the majority. Second, the customer's use of Barber Shop Servicescape showed the highest number of visits from 8 to 12 weeks, and the frequency of visits by those in their 30s and younger was high once every 4 weeks. In the case of single people, the number of visits more than once every 4 weeks was relatively higher than that of married people, and the reason for using the barber shop was to maintain style. Third, as a result of examining the tangible, responsive, and reliable dimensions of Barber Shop users, the level evaluation of Barber Shop servicescape by age was more meaningful than other areas in all areas (esthetics, convenience, cleanliness, air-conditioning environment) in their 30s and 40s. level was highly rated. Fourth, as a result of examining the effect of Servicescape on customer satisfaction and revisit intention, the correlation between Barber Shop Servicescape evaluation and customer satisfaction was (.781) and that with re-visit intention (.618) showed a significant correlation. As a result of the evaluation of Barber Shop Servicescape by age, it was found that those in their 30s and 40s evaluated more significantly than other age groups in all areas. By educational background, the most significant results were found among those who graduated from a junior college and those who earned 5 million won or more. By marital status, it was found that the unmarried group evaluated significantly, and by the type of barber shop, it was found that the franchise was more significant than the individual shop. When looking at the effect of Barber Shop servicescape on customer satisfaction and revisit intention, the effect on customer satisfaction was R=.781 and the effect on revisit intention was R=.618, indicating that the effect on customer satisfaction was slightly larger. As a result of these results, it was possible to establish that the service landscape of Barber Shop affects customer satisfaction and re-visit intention.