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나미자,남기찬,김정욱,박수용 한국품질경영학회 2002 품질경영학회지 Vol.30 No.1
Recently, increasing attention has been paid to building the software quality and software productivity due to ongoing software crisis. To overcome such problem, one of the many alternatives is to use the capability maturity model (CMM) suggested by the Software Engineering Institute(SEI), focusing on the improvement of software progress. This research is proposed the theoretical framework for CMM based on the previous studies, and review the status of software process on the software development organization. We then examine the impact of the software process capability on the organizational performance including financial measures and non-financial measures. Hypotheses on software process capability were tested 144 organizational units. The 62.5% of foreign companies are distribute to the second and third level, the Korean firms in this study are indicated the first level. Result indicate that maturity of software process may be served the key predictor of organizational performance, in particular the positive relationship between the software process and non-financial performance index such as customer service, IT infrastructure, marketing, supplier and purchaser, production and operation.
SW프로세스 성숙 수준이 기업성과에 미치는 영향에 관한 실증연구
김정욱,나미자,남기찬,박수용 한국경영과학회 2002 한국경영과학회지 Vol.27 No.3
Recently, increasing attention has been paid to building a successful software process in Information System (IS) implementation. This study establishes software process model as a key predictor of organizational performance. We propose a theoretical framework for capability maturity model derived from the Software Engineering Institute (SEI). This paper identify the process-related variables, financial performance and non-financial performance from the relevant literature and clarify the concept of software process by distinguishing between its component and determinants. We then examine the impact of software process on organizational performance. Hypotheses on software process were tested for 36 enterprises including 118organizational units. Results indicate that software process capability may serve as a key predictor of organizational performance. Software process maturity found to be positively influenced on the financial and non-financial performance, while investment of information technology as a mediating variable not significantly affected to the performance.