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The Effect of Leader–Member Exchange on Task Performance
Xiaoli CHE,A,FAKHRORAZI,Swarmilah HARIANI,Loke WEI-KIT,Lim FOO-WAH 한국유통과학회 2021 The Journal of Asian Finance, Economics and Busine Vol.8 No.6
This study examines the effect of leader–member exchange (LMX) on knowledge workers (k-workers)’s task performance and the mediating effect of affective commitment on the relationship between LMX and task performance; the analysis of such relationship, informed by the Social Exchange Theory, will make a theoretical contribution to k-workers’ working behavior in China. The technique of data collection in this study involved 280 k-workers respondents from China to whom a self-administered questionnaire was distributed. Data were analyzed using Partial Least Square (PLS) with Structural Equation Modeling (SEM) tools. The results show that LMX has a positive relationship with affective commitment and task performance. The result also confirmed the mediating effect of affective commitment on the relationship between LMX and task performance. This research provides some guidance to manage, motivate, and inspire the k-workers, and finally promote the organizational performance. The main point of the results is that it is essential for managers to keep a good and harmonious relationship with their subordinates. When the level of LMX between leaders and k-workers is high, they are more willing to stay in their organization, which is helpful to promote their task performance and brings benefit to the organizational performance.
The Implication of Trust that Influences Customers’ Intention to Use Mobile Banking
Yanto RAMLI,Yuli HARWANI,Mochamad SOELTON,Swarmilah HARIANI,Fadlil USMAN,Fatchur ROHMAN 한국유통과학회 2021 The Journal of Asian Finance, Economics and Busine Vol.8 No.1
The aim of this research is to understand and analyze the ways in which the current digital financial technology is impacting on the financial payment system provided by most of the commercial banks in Indonesia. This research analyzes the variables such as perceived ease-of-use, perceived usefulness, and perceived value on customer’s intention to use in relation to the variable of trust as the intervening variable. The data collection is done through distribution of questionnaire; the population of this research consisted of the commercial banking customers located in Jakarta, Indonesia. The sample determination is done through Purposive Sampling and the analysis technique is using Partial Least Square (PLS). The results show that perceived ease-of-use, perceived usefulness, and perceived value have positive and significant effect on intention to use the mobile banking system; perceived usefulness of the application has the most significant influence on intention to use compare to the perceived of ease-of-use and perceived value of the mobile banking system. The results also indicate that, even though the mobile banking system has offered several benefits to the customer, yet it was not actively used by the banking customer compared to other commercial bank’s mobile banking system in Indonesia.