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      • CRYPTIC MARKETING: A STRATEGY TO APPROACH STIGMATIZED CONSUMER GROUPS

        Haryani Primanti,Arnold Japutra 글로벌지식마케팅경영학회 2023 Global Marketing Conference Vol.2023 No.07

        Cryptic marketing is a discreet communication strategy using crypted subculture symbols to avoid negative responses from other consumers. This has been used since marketing towards stigmatized subculture groups is challenging as there is a risk of losing consumers from the majority. Nevertheless, studies about the impact of cryptic marketing on prominent marketing variables are still scant. Thus, this study aims to determine the impact of cryptic marketing on brand attitude between LGBT group and heterosexual group in an unfriendly market (Indonesia) and a friendly market (the Netherlands). Using experiments, we tested the impact of three cryptic ads (low, medium, and high) which differ in the explicitness of LGBT symbols. The results revealed that the LGBT group (i.e., gays) in both markets have a more positive brand attitude towards the high cryptic ad. There were no differences in the brand attitude of heterosexuals, except for the gay-friendly participants in a friendly market which showed a preference for the low cryptic ad. This study contributes to the literature on covert marketing strategy as cryptic marketing is rarely discussed.

      • EXAMINING THE ROLE OF LIFE EVENTS AND COMPULSIVE BUYING

        Arnold Japutra,Haryani Primanti,Sri Rahayu Hijrah Hati,Sianne Gordon-Wilson 글로벌지식마케팅경영학회 2023 Global Marketing Conference Vol.2023 No.07

        Compulsive buying is a problematic behavior that could lead to negative outcomes (e.g., debts and negative relationships with relatives). Due to the COVID-19 pandemic, people changed their shopping behavior and experienced various life events. This research aims at exploring the relationship between life events and compulsive buying in Indonesia. A qualitative approach using in-depth interviews was employed. Nineteen participants who faced changing course of life, either positive (e.g., give birth) or negative (e.g., sudden death of family), during the pandemic were interviewed. We found that positive life events cause people to feel over-excited and over-grateful and shop compulsively. Negative life events that result in self-doubt and lower self-esteem also lead to a compulsive behavior. The study contributes to the compulsive behavior literature by exploring the antecedent of compulsive buying from the live events perspective and provide implications for policy makers and marketers.

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