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        사회복지서비스의 만족요인에 관한 연구

        송건섭(Song Keonsup),정미용(Jung Miyong) 서울행정학회 2010 한국사회와 행정연구 Vol.21 No.2

        There are a lot of factors which influence on the satisfacttion of social welfare services. For example, there is the satisfaction of the application system and delivery systems in this field. This thesis shows the implications of a study of the correlation analysis with the general social welfare services and the quality of life. For this study, an experience survey was conducted based on reelect of basic living security in Daegu metropolitan city. Next, an analysis of reliability and multiple correlation analysis was made using the experience survey results. The analysis showed that all factors (social welfare delivery system, life environment, supporting system, basic guarantee security system and selecting and management factors of these systems), influenced the satisfaction of the social welfare system and quality of life. In addition, it showed that social welfare also affects quality of life. Therefore, there is a need to improvement overall welfare services, standard of living and recipient management of basic living security system to improve satisfaction of quality of life.

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