地方自治團體의 效率的 民間委託 方案에 관한 硏究 = (A)study on the contracting for service delivery in local government

다국어 초록 (Multilingual Abstract)

Turbulent changes at the global, regional, national, and subnational levels are the hallmark of the opening years of the 21 century. The speed and intensity of the changes are perceived as a beginnings of globalization era. The Globalization need the government reform.
Now, we must think of the issue of government reform proactively. Of course, the government reform has been and is one of the important government policies in local as well as central level, and will be. It is a fact that central government has been implementing the various strategies and methods for government reform around three pivotal schemes : slim organization, effective organization, and improvement of the quality of public services.
Reducing the cost of service delivery is the primary reason that local governments give for their interest in private sector service delivery. Yet there are more factors that influence the final decision. This paper focuses on service delivery through contracts with the private sector. The decision to focus this paper on contract service delivery was prompted by the knowledge that contracting is clearly the local government alternative service delivery approach of choice and that local governments are taking sophisticated approaches to ensure that the locality benefits from the arrangement.
Contract service delivery, also know as purchase of service contracting, outsourcing, and contracting out is, defined as: "a binding agreement under which a local government pays a private firm or nonprofit organization to provide a specific level and quality of service" As the definition implies, contract service delivery involves relationships with private sector organizations. Contract service delivery does not include intergovernmental and joint powers agreements between two or more political jurisdictions. Also excluded form the definition of contract service delivery is "franchise" type arrangements, where local governments grant private sector organizations the right to provide particular services in particular geographic areas. Contract service delivery can involve services that have previously been directly provided by local governments and well as services that have never been directly provided. Contract service delivery and involve a portion or the or the totality of a local government service.
This study was proceeded by the literature study and the descriptive research. The contents analysis were proceeded through the literature study. The descriptive research attempts to describe reality of the administrative reform and discover facts about public servants' perception.
For perception analysis, this research was employed with the questionnaire. The questionnaire includes a set of written questions that public servants respond to directly on the form itself without the aid of an interviewer. Ratings were made on open form and a 5-point Likert scale - a measurement scale consisting of a series of statements follows by five response alternatives.
This questionnaire was distributed and collected by mail. The target population of this study was public servants in 20 local governments. The sampling frame in this study was based on the government statistics. 400 public servants were randomly selected from within 20 local governments including 10 cities and 10 counties. This sampling procedure resulted in usable return from 280 (response rate of 70.0 percent). This rate was very high. This result was possible by the aids of the public servants charging of the organization department. Data analysis in this study was employed by spss/win.
The evidences of this study support the interesting results as below.
First, the local government choose the contracting-out for lower service delivery costs and increased service quality, resulted in the competitive organization.
Second, the public servants indicate the problems of the law and institution system, managing and monitoring contracts and the reduction of public accountability for government service delivery
Third, the private sector wants the enlargement of contracting out for public service deliverly. And so, the extent of bidding competition is high.
Fourth, until now the potential for fraud and corruption dosen't arise out owing to the contracting-out.
Fifth, the public servants question the accountability awareness of the private sector, and are anxious to the excessive profit-seeking.
Finally, the public servants deny the contracting-out because of the displacement and status unstability.
These findings are in the expected directions. Nevertheless, the results of the current study indicate where corrective actions are necessary.
Therefore, this study suggests that the transparency and open procedure have been made and the efforts to stabilize the awareness and behaviors and traits of the organization-wide members to the contracting-out are needed.
In sum, local government interest in private sector service delivery remains high. This interest is found in local governments regardless of population size, geographic division, or metro status. The primary reasons given by local governments for this continued interest are internal attempts to reduce service delivery costs and external fiscal pressures. Local governments make use of a variety of internal officials and staff and external groups and individuals to assist in evaluating the feasibility of private sector service delivery. Once undertaken, local governments also use a variety of techniques to help insure the successful implementation of private sector service delivery. Public-private competition is more pronounced in local governments than previously suspected.

목차 (Table of Contents)

• 第1章 序論 = 1
• 第1節 硏究의 目的 = 1
• 第2節 硏究方法 및 硏究方法 = 3
• 第3節 民間委託 先行硏究 檢討 = 6
• 第2章 行政서비스 民間委託에 대한 理論的 考察 = 10
• 第1節 行政서비스 民間委託의 意義 = 10
• 1. 民間委託의 意義와 背景 = 10
• 2. 民間委託의 效果 = 13
• 3. 類私用語와의 關係 = 14
• 第2節 民間委託의 論理 = 17
• 1. 行政서비스 民間委託의 主要 爭點 = 17
• 2. 行政서비스 民間委託의 論理 = 19
• 3. 民間委託 成果評價의 問題點 = 28
• 第3節 民間委託의 推進過程 = 33
• 1. 民間委託의 過程 = 33
• 2. 委託契約 管理過程 = 36
• 3. 民間委託 遲延要因 = 39
• 第4節 分析의 틀 = 41
• 1. 分析의 틀 = 41
• 2. 民間委託 成果의 影響要因 = 44
• 第3章 國內外 民間委託 事例調査 = 51
• 第1節 우리나라 民間委託 推進過程 = 51
• 1. 民間委託 推進過程 = 51
• 2. 民間委託 關聯法規 = 61
• 第2節 外國 民間委託 推進 事例調査 = 65
• 1. 美國의 民間委託 事例 = 65
• 2. 英國의 民間委託 事例 = 68
• 3. 日本의 民間委託 事例 = 69
• 第4章 地方自治團體의 民間委託 運營實態分析 = 77
• 第1節 慶尙南道 民間委託 推進實態 = 77
• 1. 道·市郡 事務의 民間委託 推進實態 = 77
• 2. 民間委託 成果分析 = 80
• 第2節 民間委託 成果에 대한 認知度分析 = 87
• 1. 調査槪要 = 87
• 2. 民間委託의 成果에 대한 認知度分析 = 95
• 3. 民間委託의 影響要因에 대한 認知度分析 = 98
• 第3節 民間委託成果 및 影響要因 分析結果의 要約 = 111
• 第5章 地方自治團體의 比率的 民間委託方案 = 113
• 第1節 地方自治團體의 民間委託 改善方案 = 113
• 1. 公務員의 合理的 人力承繼方案 = 113
• 2. 委託施設 管理·運營의 명확한 責任限界 設定 = 116
• 3. 民間委託關聯 制度의 先行的 整備 = 117
• 第2節 民間委託의 效率的 運營을 위한 政策提言 = 118
• 1. 受託機關 選定過程의 透明性 및 公正性 確立 = 118
• 2. 項目別 受託機關 選定 細部基準의 設定 = 120
• 3. 民間委託 成果評價의 比較基準 硏究 = 123
• 第6章 結論 = 124
• ※參考文獻 = 127
• Abstract = 138
• 設問紙 = 142