The policy regulating the construction of university counselor teams constitutes a key institutional pillar for governing ideological and political education within China’s higher education system. Currently, the number of university counselors has ...
The policy regulating the construction of university counselor teams constitutes a key institutional pillar for governing ideological and political education within China’s higher education system. Currently, the number of university counselors has reached 279,000, and the related institutional framework has become increasingly mature. Nevertheless, implementation challenges remain, such as a disconnect between policy rhetoric and grassroots realities, a misalignment between expanding job responsibilities and available resources, and underdeveloped career advancement pathways. Additionally, most existing studies adopt a single-perspective approach and lack a systematic framework that integrates multiple dimensions—namely value, institution, actor, and technology. To address this gap, the present study conducts a comprehensive investigation of the value logic, institutional structure, stakeholder interaction, and operational outcomes of the counselor team construction policy, with the aim of providing a theoretical basis for policy refinement. This research employs the four-dimensional educational policy analysis model proposed by Cooper and his colleagues as its theoretical foundation. It combines historical institutionalist analysis, semi-structured interviews, and questionnaire surveys to perform a multi-faceted examination of the policy in question. Centered on the normative, structural, constitutive, and technical dimensions, the study develops an analytical pathway that moves from “value logic” to “institutional form” to “interaction structure” to “operational effectiveness.” The normative and structural dimensions focus on national policy texts, systematically reviewing eight core policies issued since 2004 and over forty institutional documents dating back to 1949. The constitutive and technical dimensions take Neijiang Normal University as a case study, integrating textual analysis with empirical data collected through in-depth interviews with fourteen key stakeholders and survey responses from 105 valid participants. The findings are as follows. At the normative level, the counselor policy has established a triple value construct—political legitimacy, educational justification, and professional rationality—yet the institutional articulation of career development rights remains relatively general, indicating room for further value balancing. At the structural level, the counselor system has evolved through stages of emergence, consolidation, and integration, gradually embedding itself into the core structure of higher education governance. However, path dependency has resulted in a sustained expansion of duties while resource allocation lags behind, creating structural tension. At the constitutive level, interview data reveal an operational pattern characterized by “high expectations and tight constraints,” wherein local universities shoulder implementation responsibilities under resource limitations. From this, a cyclical explanatory framework of “tension, adaptation, solidification, and reproduction” is derived. At the technical level, questionnaire analysis shows that institutional support is the dominant predictor of perceived policy effectiveness (β = 0.665, p < 0.001), while the student-to-counselor ratio and the clarity of career advancement pathways still require improvement. Based on this four-dimensional integrated analysis, this study argues that in the context of local undergraduate universities like Neijiang Normal University, the counselor system has moved from a “system-construction stage” to a “system-optimization stage.” The implementation tensions observed in this case reflect common characteristics shared by similar institutions operating under resource constraints. Meanwhile, the analysis of national policy texts in the normative and structural dimensions provides the macro-institutional backdrop for understanding these local practices. Accordingly, future policy priorities at the local undergraduate level should shift from scale expansion toward quality enhancement and refined governance. Specifically, this entails strengthening professional expression at the normative level, promoting hierarchical and classified design at the structural level, optimizing multi-actor interaction mechanisms at the constitutive level, and improving monitoring, evaluation, and policy learning mechanisms at the technical level.