사회복지사의 직무인식 기반 역량부합도가 직무경험에 미치는 영향 : 업무만족과 직무스트레스를 중심으로

다국어 초록 (Multilingual Abstract)

The Influence of Social Workers’ Job Perception-Based Competency Fit on Job Experience : Focusing on Job Satisfaction and Job Stress Lee Mi-rim Advisor: Prof. Park Hyung-john Department of Social Welfare, Graduate School of Social Welfare, Gwangju University The purpose of this study is to understand the effect of job awareness-based competency suitability of social workers on job satisfaction and job stress. This suitability is defined as the degree of agreement between the perceived importance of the job and the perceived competency of the worker. Based on the concept of person-job suitability, this study explores how competency suitability affects major job performance closely related to organizational performance and social welfare service quality, and further suggests directions for human resource management and practical improvement strategies within social welfare organizations. For this study, data were collected from the 2023 Social Workers Statistical Yearbook, jointly published by the Ministry of Health and Welfare and the Korean Association of Social Workers. A total of 3,565 social workers were included in the analysis. Using STATA 17.0, frequency analysis and descriptive statistics were conducted to identify the general characteristics of the respondents. Independent-sample t-tests and one-way ANOVA were performed to examine differences in competency fit according to sociodemographic, job, and organizational factors. Reliability analysis, Pearson’s correlation analysis, and the Variance Inflation Factor (VIF) were also used to test internal consistency and assess potential multicollinearity. Finally, multiple regression analysis was conducted to verify the influence of competency fit on job satisfaction and job stress, while controlling for variables such as gender, education level, age, position, and work experience. The results of the study are as follows. First, job recognition-based competency suitability had a significant positive effect on job satisfaction. Second, it had a significant negative effect on job stress. Competency suitability was calculated using two different measurement approaches, but both produced consistent and statistically significant results. This confirms that competency suitability is a key factor in increasing job satisfaction and reducing job stress of social workers. Based on these findings, this study proposes several things as follows. First, social welfare institutions should regularly evaluate competency suitability and improve workers' personnel management and work environment. Second, it is necessary to implement a competency development program through personalized education. Third, efforts are needed to strengthen the system that protects and supervises clients from violence in the social welfare work environment. Keywords: social workers, job perception-based competency fit, job satisfaction, job stress, Person-Job Fit (P-J Fit), social welfare organizations

목차 (Table of Contents)

• ABSTRACT
• 제1장 서론 1
• 제1절 연구의 필요성 1
• 제2절 연구의 목적 3
• 제2장 이론적 배경 및 선행연구 검토 4
• 제1절 직무인식 기반 역량부합도 4
• 1. 직무중요도의 개념 및 특성 4
• 2. 직무숙련도의 개념 및 특성 5
• 3. 개인-직무 적합성의 개념 및 특성 5
• 4. 직무인식 기반 역량부합도 정의 6
• 제2절 업무만족 7
• 1. 업무만족의 개념 및 특성 7
• 2. 업무만족에 영향을 미치는 요인 9
• 제3절 직무스트레스 10
• 1. 직무스트레스의 개념 및 특성 10
• 2. 직무스트레스에 영향을 미치는 요인 12
• 제3장 연구방법 14
• 제1절 연구모형 14
• 제2절 분석자료 및 분석대상 15
• 제3절 변수의 구성 및 측정 16
• 1. 독립변수: 직무인식 기반 역량부합도 16
• 2. 종속변수: 업무만족 18
• 3. 종속변수: 직무스트레스 19
• 4. 통제변수 21
• 제4절 분석방법 23
• 제4장 연구결과 24
• 제1절 분석대상자의 일반적 특성 24
• 1. 인구사회학적 요인 24
• 2. 직무 및 조직적 요인 25
• 제2절 주요 변수 기술통계 27
• 1. 독립변수: 직무인식 기반 역량부합도의 기술통계 27
• 2. 종속변수: 업무만족의 기술통계 29
• 3. 종속변수: 직무스트레스의 기술통계 30
• 제3절 요인별 직무인식 기반 역량부합도 차이 검증결과 31
• 제4절 상관관계 분석결과 35
• 제5절 다중공선성 검증결과 (VIF) 38
• 제6절 직무인식 기반 역량부합도가 직무경험에 미치는 영향 39
• 1. 업무만족 39
• 2. 직무스트레스 42
• 제5장 결론 및 제언 45
• 제1절 연구결과 요약 45
• 1. 분석대상자의 일반적 특성 45
• 2. 주요 변수의 분석결과 46
• 제2절 이론적 함의 및 제언 48
• 1. 이론적 함의 48
• 2. 제언 49
• 제3절 후속 연구를 위한 제언 50
• 참고문헌 51