Demand-Responsive Transit (DRT) systems offer flexible mobility in areas where fixed-route transit is impractical, yet most operational systems rely on system-centric dispatching that overlooks passenger experience. This thesis proposes a Preference-A...
Demand-Responsive Transit (DRT) systems offer flexible mobility in areas where fixed-route transit is impractical, yet most operational systems rely on system-centric dispatching that overlooks passenger experience. This thesis proposes a Preference-Aware Adaptive Dispatch Framework that incorporates stated-preference (SP) behavioral values into real- time vehicle assignment. The framework combines a traditional feasibility-based insertion stage with a second stage that re-ranks feasible assignments using contextual bandit algorithms—LinUCB and Thompson Sampling—initialized with SP-derived utility coefficients capturing sensitivity to waiting time, walking distance, and detour. The system is implemented within a high-fidelity simulation of the Hwaseong Living-Lab environment. Feasible vehicleroute insertions are generated under strict operational constraints including capacity, detour limits, service-level windows, and walking thresholds. These candidates are then evaluated using a passenger-utility model that enables the dispatcher to learn and adapt over time. The use of SP priors eliminates the cold-start problem and ensures behavioral alignment from the first day of operation. Across 900 scenario-days covering five demand patterns and four uncertainty regimes, the preference-aware policies consistently outperform a standard greedy baseline. Thompson-SP reduces mean waiting times by 30–40%, increases service rates by 20–31%, and improves high-percentile reliability while maintaining full feasibility. The approach also enhances service equity, reducing spatial disparities in waiting times and improving outcomes for wait- sensitive and walk-averse passenger segments. This research demonstrates that integrating behavioral preferences with online learning produces substantial improvements in DRT performance and fairness without increasing fleet size. The proposed framework offers a practical foundation for user-centered, adaptive, and equitable dispatching in next-generation DRT systems.