In the context of deep integration of globalization and informatization, museums, as core vehicles for the conservation and transmission of cultural heritage and the provision of public cultural services, are facing dual pressures for transformation. ...
In the context of deep integration of globalization and informatization, museums, as core vehicles for the conservation and transmission of cultural heritage and the provision of public cultural services, are facing dual pressures for transformation. On the one hand, there is a growing public demand for immersive, personalized, and in-depth cultural experiences. On the other hand, traditional static exhibition models are constrained by inherent limitations such as spatiotemporal barriers and monotonous narratives. This contradiction hampers the full realization of museums’ cultural dissemination effectiveness. The iterative advancement of digital technologies—such as VR/AR, 3D modeling, artificial intelligence, and digital twins—provides key technical support to help museums overcome these challenges. Practices such as the Palace Museum’s “Digital Heritage Repository” and the Sanxingdui Museum’s “Smart Museum System” have preliminarily demonstrated the feasibility of technology-enabled solutions. However, the digital transformation of Chinese museums still exhibits structural shortcomings. Some initiatives fall into the trap of “technological gimmickry,” lacking deep integration between digital tools and exhibition narratives. There is Chen Chen Dep. of Business Administration Graduate School of Gachon University also insufficient exploration of digital storytelling rooted in distinctive cultural resources, leading to prominent issues of homogenization. Moreover, weak user demand-oriented experience design and underdeveloped branding awareness have resulted in the failure to fully realize the practical effectiveness and cultural communication value of digital transformation.
This study centers on the core proposition of "Synergistic Development of Digital Transformation and Exhibition Narrative Innovation in Chinese Museums." Grounded in an interdisciplinary perspective, it employs a comprehensive methodology encompassing literature analysis, interdisciplinary research, case studies, and empirical research to systematically conduct theoretical construction and practical exploration. Firstly, by reviewing relevant domestic and international research, the study defines core concepts such as museum digital transformation, exhibition narrative, and technology-narrative integration, clarifying the internal logic and theoretical underpinnings of their synergistic development. Secondly, it analyzes the current state of digital transformation and exhibition narrative development in Chinese museums, summarizing the application scenarios and phased achievements of digital technologies in exhibitions. Concurrently, it focuses on core issues such as technical bottlenecks, talent shortages, the disconnection between narrative and technology, and insufficient institutional support, thereby distilling practical principles for their integration. Thirdly, selecting the Palace Museum and the Sanxingdui Museum as case studies, it conducts an in-depth deconstruction, based on narratological theory, of these two types of museums' practical pathways in areas such as the reconstruction of narrative subjects in digital storytelling, innovation in narrative structures, and the integration of cross-media narratives, followed by a comparative analysis of their common features and distinctive differences. Finally, addressing the existing problems, the study constructs a system of four innovative strategies—technology-driven development, digital regeneration of cultural content, cultivation of interdisciplinary talent, and institutional policy support—and proposes a long-term mechanism for the synergistic development of digital transformation and exhibition narrative innovation.
Research indicates that the deep synergy between digital transformation and exhibition narrative innovation is an imperative for museums to adapt to contemporary developments and respond to public demands. The core contributions of this study are threefold. Theoretically, it constructs a systematic and localized framework for the synergistic development of digitalization and narrative in museums, delineating the intrinsic mechanisms of deep technology-narrative integration and offering a new analytical perspective for related research. Practically, by extracting differentiated pathways and a quartet of innovation strategies from dual case studies, it provides actionable guidance for the digital transformation of various types of museums, such as history and heritage-site museums. In terms of value, the study offers academic support and practical reference for promoting the creative transformation and innovative development of museum collections, as well as for enhancing the effectiveness of public cultural services and the reach of cultural dissemination.