The Impact of Organizational Climate on Work Engagement in Social Services of Chinese Normal University Teachers : Focused on the Mediating Effects of Psychological Capital and Role Conflict

다국어 초록 (Multilingual Abstract)

This study aims to examine the impact of organizational climate, psychological capital, and role conflict on the work engagement in social service of Chinese normal university teachers This study established a model and hypotheses by reviewing the relationships among variables in previous studies. To test the hypotheses, a survey was conducted with 500 normal university teachers from three normal universities in Jilin Province, all of whom had social service experience. Based on the collected data, the study performed descriptive statistical analysis, examined the model fit of the measurement model and the research model, and explored both the direct relationships and mediating effects among the variables. The results of the study are as follows. First, the organizational climate significantly impacted the work engagement of Chinese normal university teachers in social services. Second, organizational climate significantly impacted the psychological capital of Chinese normal university teachers. Third, psychological capital significantly impacted the work engagement of Chinese normal university teachers. Fourth, organizational climate significantly impacted the role conflict of Chinese normal university teachers. Fifth, Role conflict significantly impacted the work engagement of Chinese normal university teachers. Sixth, organizational climate indirectly impacted work engagement through the mediation of psychological capital. Seventh, organizational climate indirectly impacted work engagement through the mediation of role conflict. This study provides a comprehensive understanding of the factors influencing work engagement in the social services of teachers at Chinese normal universities. It also offers valuable insights for enhancing teacher participation in social service activities. Keywords: Work Engagement, Organizational Climate, Psychological Capital, Role Conflict, Normal University Teachers， Social Services

목차 (Table of Contents)

• Ⅰ. Introduction1
• 1. Research Background and Necessity 1
• 2. Research Purpose 6
• 3. Research Questions 6
• 4. Definition of Terms7
• Ⅱ. Theoretical Background 8
• 1. Social Service by Chinese Normal　University Teachers 8
• 1) Social Service in Universities 8
• 2) Current Status of Social Service by Chinese Normal　University
• Teachers 12
• 2. Work Engagement 14
• 1) Concept of Work Engagement14
• 2) Dimensions of Work Engagement16
• 3. Psychological Capital 20
• 1) Concept of Psychological Capital 20
• 2) Dimensions of Psychological Capital 22
• 4. Role Conflict26
• 1) Concept of Role Conflict 26
• 2) Dimensions of Role Conflict 27
• 5. Organizational Climate 30
• 1) Concept of Organizational Climate 30
• 2) Dimensions of Organizational Climate 33
• 6. Relationship between Research Variables 37
• 1) Organizational Climate and Work Engagement37
• 2) Psychological Capital and Work Engagement38
• 3) Role Conflict and Work Engagement39
• 4) Organizational Climate and Psychological Capital 40
• 5) Organizational Climate and Role Conflict 41
• Ⅲ. Methods43
• 1. Research Model and Hypotheses 43
• 1) Research Model43
• 2) Research Hypotheses 44
• 2. Research Participants45
• 3. Research Procedures 46
• 4. Research Tools 48
• 1) Work Engagement 48
• 2) Psychological Capital49
• 3) Role Conflict50
• 4) Organizational Climate51
• 5. Data Analysis53
• Ⅳ. Results54
• 1. Basic Statistical Analysis 54
• 1) Descriptive Statistic and Normality Verification 54
• 2) Difference Analysis in Demographic Variables56
• 3) Correlation Analysis 58
• 2. Model Fit of Measurement Model 62
• 1) Analysis of Measurement Model 62
• 2) Validity Analysis 64
• 3) Confirmatory Factor Analysis 65
• 3. Test of Research Hypotheses67
• 1) Validation of Research Model Fit67
• 2) Direct Effects 69
• 3) Mediating Effects70
• 4) Test of Research Hypotheses 71
• Ⅴ. Discussion and Conclusion 73
• 1. Research Summary 73
• 2. Discussion and Conclusion 74
• 3. Limitation and Suggestions 78
• References 81
• Appendix: Questionnaire 105
• 국문초록 115