With technological advancements, the global film industry is flourishing. Awide variety of films are being brought to audiences worldwide. Films have becomeasignificant part of global culture and, with the reduction in viewing costs and the riseof var...
With technological advancements, the global film industry is flourishing. Awide variety of films are being brought to audiences worldwide. Films have becomeasignificant part of global culture and, with the reduction in viewing costs and the riseof various tiers of cinemas, have become a popular form of mass entertainment. As
the demand for films continues to grow, the industry must continually innovate tomeet diverse needs. The application of IoT technology in smart cinemas represents asignificant effort. This aims to enhance audience experience and also seeks toinfluence purchase behavior. Therefore, in-depth research on its application in smart
cinemas is of great significance for improving audience experience and purchasebehavior, providing scientific evidence for cinema operators, enriching audience filmchoices, and promoting the intelligent upgrade of the cinema industry. Based on SORtheory, this paper explores the impact of IoT technology on audience experience andpurchase intention in smart cinemas. First, research hypotheses are put forwardthrough a literature review. These hypotheses propose that the perceived benefits, user-friendliness, and enjoyment derived from IoT technology positively affect
audience experience and purchase intentions. Audience experience is also suggestedto play a mediating role in these relationships. Subsequently, a research model was
constructed, and 224 valid sample data were collected using a questionnaire surveymethod. Through structural equation modeling analysis, the positive impacts of theusefulness and enjoyment of IoT technology on audience experience and the positiveimpact of audience experience on purchase intention were verified. Additionally, it
was discovered that audience experience mediates the connection betweentheperceived benefits, simplicity, pleasure derived from the IoT technology, and their
purchase intentions. Finally, in terms of design insights, suggestions are made fromthree perspectives: design orientation, design functions, and design principles. Cinemas should consider cost and market acceptance, reasonably introduce IoTtechnology, and optimize management systems, projection systems, and servicesystems to enhance efficiency and experience. Design should followprinciples of
uniformity, usability, and environmental friendliness to ensure products are easytouse, useful, and eco-friendly. This study has both theoretical and practical significance, providing a reference for the operation and management of smart cinemas.