저경력 공무원의 공직이탈 방지정책 중요도 인식 연구 = A Study on Perceptions of the Importance of Retention Policies for Early-Career Civil Servants

다국어 초록 (Multilingual Abstract)

This study examines the factors influencing early-career civil servants’ departure from public service and empirically evaluates their perceptions of the importance of various retention policies. The aim is to provide a practical foundation for developing more effective strategies. To overcome limitations in conventional statistical approaches, a large-scale survey was conducted with 2,103 early-career education administrative staff across local education offices in Korea. Additionally, the Analytic Hierarchy Process (AHP) was applied by policy experts to assess the relative importance of key policy options. The results identified multiple causes of turnover—most notably dissatisfaction with salary and benefits, heavy workloads, and rigid organizational culture. AHP findings showed that emotional support measures (weight: 0.64) were rated as more important than institutional policies (weight: 0.36). These findings highlight the need for an integrated approach that balances emotional well-being (e.g., improved organizational culture and relationships) with institutional improvements (e.g., salary and welfare reform). This study offers empirical insights for promoting the stable adjustment and long-term retention of early-career civil servants, and stresses the importance of demand-driven, participatory policymaking.