The most of company has conflict between leader and members. If those confilcts are not settle quickly, it affects company's operational effiency badly. To sattle this conflict, leader should be change first, and leads the changes of organization. As ...
The most of company has conflict between leader and members. If those confilcts are not settle quickly, it affects company's operational effiency badly. To sattle this conflict, leader should be change first, and leads the changes of organization. As a part of change of leader, find out which leadership is affect to Organizational Citienship Behavior(OCB), and how leader/member communications(LMC) are moderate of effect of between each leadership type and OCB.
As a result, Management leadership is negatively affects with OCB but through LMC, it's effect is transformed as positive way. and servant leadership is has positive effect with OCB but had no moderate effect with LMC.
The implications of this study suggest that complementary factors are needed for leadershipperformance by exploring variables that have a negative effect as a single variable, such asmanagement leadership, but have a positive effect through the moderating effect ofLeader/member communications.