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    코로나19 시기 자원봉사자의 자원봉사 분야 IPA와 자원봉사 참여 긍정적 경험들의 영향 요인에 대한 연구 = A study on the volunteering activities IPA and the factors influencing positive volunteering experiences during the covid-19

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    https://www.riss.kr/link?id=A109495601

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    다국어 초록 (Multilingual Abstract) kakao i 다국어 번역

    This study aims to derive major types based on the importance and performance criteria of volunteering during the covid-19 period and empirically identify the effects on positive volunteering experiences. For this purpose, a self-administered survey using purposive sampling was conducted targeting volunteers, volunteer center employees, and related public officials in Busan and Daegu during the first phase of the pandemic(332 people in total). As a result of this study, first, in the IPA type study targeting 14 volunteering activities, key fields in pandemic situations such as quarantine, disinfection, and medical care were presented as the ‘maintenance and reinforcement’ type with high importance and performance. Second, gender, direct service provision, and volunteer variables were found to be significant as factors influencing positive volunteering experience. Third, the variables age, positive volunteering evaluation, and positive volunteering experience were found to be significant as factors affecting the ego-resilience of volunteers during the covid-19. Fourth, age and positive volunteering experience variables were found to be significant factors influencing happiness of volunteers during covid-19. Fifth, the factors affecting volunteering resilience during covid-19 were variables of positive evaluation of volunteer participation and positive experience of participation. These research results show that even in a pandemic situation, volunteering has a significant impact on ego-resilience and happiness, and the resilience of volunteering must be restructured according to the characteristics of disasters, and the field experience of volunteers plays an important role in this. It indicates 코로나19 시기 자원봉사자의 자원봉사 분야 IPA와 자원봉사 참여 긍정적 경험들의 영향 요인에 대한 연구 47 that it is doing so. A positive volunteering experience during a disaster is important in overcoming the disaster, but it also affects the ego-resilience and happiness of participants and the resilience of the volunteer system itself. Therefore, this study suggests that there is a need to establish and operate volunteer policies from a comprehensive perspective.
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    This study aims to derive major types based on the importance and performance criteria of volunteering during the covid-19 period and empirically identify the effects on positive volunteering experiences. For this purpose, a self-administered survey u...

    This study aims to derive major types based on the importance and performance criteria of volunteering during the covid-19 period and empirically identify the effects on positive volunteering experiences. For this purpose, a self-administered survey using purposive sampling was conducted targeting volunteers, volunteer center employees, and related public officials in Busan and Daegu during the first phase of the pandemic(332 people in total). As a result of this study, first, in the IPA type study targeting 14 volunteering activities, key fields in pandemic situations such as quarantine, disinfection, and medical care were presented as the ‘maintenance and reinforcement’ type with high importance and performance. Second, gender, direct service provision, and volunteer variables were found to be significant as factors influencing positive volunteering experience. Third, the variables age, positive volunteering evaluation, and positive volunteering experience were found to be significant as factors affecting the ego-resilience of volunteers during the covid-19. Fourth, age and positive volunteering experience variables were found to be significant factors influencing happiness of volunteers during covid-19. Fifth, the factors affecting volunteering resilience during covid-19 were variables of positive evaluation of volunteer participation and positive experience of participation. These research results show that even in a pandemic situation, volunteering has a significant impact on ego-resilience and happiness, and the resilience of volunteering must be restructured according to the characteristics of disasters, and the field experience of volunteers plays an important role in this. It indicates 코로나19 시기 자원봉사자의 자원봉사 분야 IPA와 자원봉사 참여 긍정적 경험들의 영향 요인에 대한 연구 47 that it is doing so. A positive volunteering experience during a disaster is important in overcoming the disaster, but it also affects the ego-resilience and happiness of participants and the resilience of the volunteer system itself. Therefore, this study suggests that there is a need to establish and operate volunteer policies from a comprehensive perspective.

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    참고문헌 (Reference)

    1 국립국어원, "표준국어대사전" 2024

    2 손헌일, "코로나19, 부산지역 노동의 미래와 과제" 부산연구원 2022

    3 노법래 ; 정진경 ; 최권호 ; 이민영, "코로나19 팬데믹 이후 국내 자원봉사활동 변화의 실제 –온라인과 오프라인 활동의 시계열적 추세 분석을 중심으로-" 74 (74): 133-155, 2022

    4 부산광역시 행정안전국, "코로나19 주요 현황(내부자료)"

    5 데이비스, "코로나19 자본주의의 모순이 낳은 재난" 도서출판 책갈피 2022

    6 한국자원봉사센터협회, "코로나19 대응 자원봉사 활동 현황" 2020

    7 행정안전부, "코로나19 대응 자원봉사 현장 지침(1~4)"

    8 대구광역시 자원봉사센터, "코로나19 대응 방역자원봉사활동 대응매뉴얼"

    9 부산광역시 자원봉사센터, "코로나19 대응 방역자원봉사활동 대응매뉴얼"

    10 김동훈, "코로나19 감염병 재난 초기상황에서의 자원봉사활동 사례분석과 시사점" 3-20, 2020

    1 국립국어원, "표준국어대사전" 2024

    2 손헌일, "코로나19, 부산지역 노동의 미래와 과제" 부산연구원 2022

    3 노법래 ; 정진경 ; 최권호 ; 이민영, "코로나19 팬데믹 이후 국내 자원봉사활동 변화의 실제 –온라인과 오프라인 활동의 시계열적 추세 분석을 중심으로-" 74 (74): 133-155, 2022

    4 부산광역시 행정안전국, "코로나19 주요 현황(내부자료)"

    5 데이비스, "코로나19 자본주의의 모순이 낳은 재난" 도서출판 책갈피 2022

    6 한국자원봉사센터협회, "코로나19 대응 자원봉사 활동 현황" 2020

    7 행정안전부, "코로나19 대응 자원봉사 현장 지침(1~4)"

    8 대구광역시 자원봉사센터, "코로나19 대응 방역자원봉사활동 대응매뉴얼"

    9 부산광역시 자원봉사센터, "코로나19 대응 방역자원봉사활동 대응매뉴얼"

    10 김동훈, "코로나19 감염병 재난 초기상황에서의 자원봉사활동 사례분석과 시사점" 3-20, 2020

    11 전준, "재난을 넘어, 혁신을 넘어" 24 : 2021

    12 초의수, "재난에 따른 필수업무종사자 지원정책방안1" 부산노동권익센터 2021

    13 양기근, "재난에 강한 지역공동체 형성 전략" 95 (95): 249-256, 2009

    14 이명석 ; 오수길 ; 배재현 ; 양세진, "재난대응 거버넌스 분석- 민간자원봉사네트워크를 중심으로" 17 (17): 163-189, 2008

    15 성기환 ; 한승환, "재난구호 자원봉사 활동체계 실태분석 및 정책적 함의" 8 (8): 93-102, 2008

    16 한국자원봉사연합회, "자원봉사 30년"

    17 Beck, Ulrich, "위험사회-새로운 근대(성)을 향하여" 새물결 1997

    18 송정안, "예방 중심 재난관리 자원봉사 모델 개발 연구 – 지역사회회복력 개념에 따른 자원봉사활동 일감의 탐색" 서울시자원봉사센터 2017

    19 주성수, "세월호 참사 관련 시민참여와 자원봉사" 13 (13): 5-38, 2015

    20 부산광역시 자원봉사센터, "부산자원봉사 20년"

    21 Bandura, Albert, "변화하는 사회 속에서의 자기효능감" 학지사 2004

    22 주철현, "바이러스의 시간" 도서출판 뿌리와 이파리 2021

    23 Seligman, Martin, "마틴 셀리그만의 플로리시" 물푸레 2020

    24 대구경북연구원, "대구를 재난 대응 선도도시로 만들자!" (614) : 2020

    25 중앙방역대책본부 역학조사분석단 정보분석팀, "국내 코로나19 확진자 2년 발생 보고서" 15 (15): 414-426, 2022

    26 김은성, "국가재난안전관리 정책 패러다임에 대한 연구" 한국행정연구원 2009

    27 한국중앙자원봉사센터, "‘코로나19’로 보는 재난의 일상화와 자원봉사현장의 재구조화 방향"

    28 Sustainable Development Solutions Network, "World Happiness Report" 2024

    29 Morrow-Howell, Nancy, "Who Benefits from Volunteering? Variations in Perceived Benefits" 49 (49): 91-102, 2009

    30 Dolnicar, Sara, "What Motivates Which Volunteers? Psychographic Heterogeneity Among Volunteers in Australia" 18 (18): 135-155, 2007

    31 United Nations Volunteers, "Volunteering in the Time of COVID-19: How a Global Pandemic Shaped Everyday Volunteering"

    32 Volunteer Canada, "Volunteering in the COVID-19 Pandemic: The Importance of Resilience, Digital Skills, and Innovation"

    33 Salamon, Lester, "Volunteering in Cross-National Perspective: Evidence From 24 Countries" Johns Hopkins University 2001

    34 International Federation of Red Cross and Red Crescent Societies, "Volunteering during COVID-19: Working with Local Communities"

    35 Wilson, John, "Volunteering" 26 (26): 215-240, 2000

    36 Thoits, Peggy, "Volunteer Work and Well-Being" 42 (42): 115-131, 2001

    37 Son, Joonmo, "Volunteer Work and Hedonic, Eudaimonic, and Social Well-Being" 27 (27): 658-681, 2012

    38 Block, Jack, "Venturing a 30-Year Longitudinal Study" 61 (61): 315-327, 2006

    39 Hudson, John, "Understanding the Policy Process: Analysing Welfare Policy and Practice" Policy Press 2009

    40 Clary, E. Gil, "Understanding and assessing the motivations of volunteers: A functional approach" 74 (74): 1516-1530, 1998

    41 Nahkur, Oliver, "The engagement of informal volunteers in disaster management in Europe" 84 : 1-14, 2022

    42 Cohen, Odeya, "The conjoint community resiliency assessment measure as a baseline for profiling and predicting community resilience for emergencies" 80 (80): 1732-1741, 2013

    43 Snyder, Mark, "The Social Psychology of Volunteerism : A Review" 2 (2): 1-36, 2008

    44 The Federal Emergency Management Agency, "The Role of Voluntary Organizations in Emergency Management"

    45 OECD, "The Impact of COVID-19 on Volunteering and the Volunteer Sector"

    46 Lyubomirsky, Sonja, "The How of Happiness: A New Approach to Getting the Life You Want" Penguin Books 2009

    47 OECD, "Social Partnership in the Times of the COVID-19"

    48 Brown, Kevin, "Self-esteem, self-efficacy, and social connectedness as mediators of the relationship between volunteering and well-being" 38 (38): 468-483, 2012

    49 ICLEI, "Resilient Cities"

    50 Béné, Cristophe, "Resilience: New Utopia or New Tyranny? Reflection about the Potentials and Limits of the Concept of Resilience in Relation to Vulnerability Reduction Programmes" IDS 1-61, 2012

    51 Greene, Roberta, "Resilience theory : Theoretical and professional conceptualizations" 8 (8): 75-91, 2004

    52 Scoloveno, Robert, "Resilience and Self-Efficacy : An Integrated Review of the Literature" 9 (9): 176-192, 2018

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    54 Lyubomirsky, Sonja, "Pursuing happiness : The Architecture of sustainable change" 9 (9): 111-131, 2005

    55 Fothergill, Allice, "Poverty and disasters in the United States: A review of recent sociological findings" 32 : 89-110, 2004

    56 The RAND Corporation, "Pandemic Volunteers: Who They Are and Why They Do It"

    57 Friedman, Thomas, L., "Our New Historical Divide: B.C. and A.C. — the World Before Corona and the World After"

    58 Masten, Ann S., "Ordinary Magic: Resilience in Development" Guilford Press 2015

    59 Calsen, Hjalmar, "On solidarity and volunteering during the COVID-19 crisis in Denmark: The impact of social networks and social media groups on the distribution of support" 1-20, 2020

    60 Malhotra, Naresh, K., "Marketing Research: An Applied Orientation" Pearson 2019

    61 The Federal Emergency Management Agency, "Managing Volunteers in Times of Crisis: The Surge Capacity Force"

    62 Liu, Young, "Major Social Policy Issues in the Asia-Pacific Region: An Importance-Performance Analysis" 27 (27): 582-593, 2015

    63 Stebbins, Robert, A., "Leisure and Positive Psychology: Linking Activities with Positiveness" Palgrave Macmillan 2015

    64 Martilla, John A., "Importance-performance analysis" 41 (41): 77-79, 1977

    65 Block, Jack, "IQ and ego-resiliency: Conceptual and empirical connections and separateness" 70 (70): 349-361, 1996

    66 IFRC, "IFRC Framework for Community Resilience"

    67 Frey, Bruno, "Happiness" MIT Press 2008

    68 International Federation of Red Cross and Red Crescent Societies, "Global Volunteering for Disaster Relief: Best Practices and Lessons Learned"

    69 World Economic Forum, "Global Risks Report 2024" 2024

    70 FEMA, "FEMA Gives Back to Communities Before"

    71 McEntire, David A., "Disaster Response & Recovery" Wiley 2015

    72 Connor, Kathryn, "Development of a new resilience scale: The Connor-Davidson Resilience Scale(CD-RISC)" 18 (18): 76-82, 2003

    73 OECD, "Covid-19: Protecting People and Societies"

    74 OECD, "Coronavirus: Cities Policy Response"

    75 Fritz, Charles, "Convergence Behavior in Disasters, a Problem in Social Control: A Special Report Prepared for the Committee on Disaster Studies" Forgotten Books 2018

    76 Hobfoll, Stevan, "Conservation of Resources in the Organizational Context: The Reality of Resources and Their Consequences" 5 (5): 103-128, 2018

    77 Norris, Fran, "Community Resilience as a Metaphor, Theory, Set of Capacities, and Strategy for Disaster Readiness" 41 : 127-150, 2008

    78 ARUP, "City Resilience Index"

    79 National Council for Voluntary Organisations, "COVID-19 : Impact on Volunteering" Voluntary Organisations and Community Action 2020

    80 United Nations Volunteers, "Building climate resilience through community volunteering"

    81 Mao, Guanlan, "BMC Public Health, 2021, “What have we learned about COVID-19volunteering in the UK? A rapid review of the literature,”" 21 : 1-15, 2021

    82 Sorensson, Anna, "An importance–performance analysis of sustainable tourism : A comparison between international and national tourists" 13 (13): 14-21, 2013

    83 Patrick, Dulin, "Altruism as a predictor of life satisfaction in a sample of low-income older adult service providers" 7 (7): 355-366, 2001

    84 Lyubomirsky, Sonja, "A Measure of Subjective Happiness:Preliminary Reliability and Construct Validation" 46 (46): 137-155, 1999

    85 Azzopardi, Ernest, "A Critical Evaluation of Importance-Performance Analysis" 35 : 222-233, 2013

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